Ben Franklin said, “An investment in knowledge pays the best interest.” Few would argue with that wisdom. On the other hand, though, someone else once quipped, “Never invest in anything that must be painted or fed.”
Well, knowledge certainly falls into the category of investments in need of care and feeding. While it may not need painting, knowledge has got plenty of other needs. Knowledge must be mined, processed, refined, packaged, discovered, protected, delivered, consumed, shared, stored, remembered, cited, retrieved. That’s a lot of handling—handling that requires… care and feeding.
No question, knowledge is the oil of the research industry. While we may not buy knowledge by the barrel, a smooth running research organization requires that it flow just the same. And like oil, we all want it at the best possible price and with the greatest convenience. But when it comes to scientific, technical, and medical knowledge embodied in the likes of journal articles, it’s not always so easy. In fact, figuring out how to get your hands on much of this content can be downright puzzling. If puzzled is where you find yourself, you’re actually in good company—especially if you happen to be working with a small- or medium-size biopharma organization.
To help put the puzzle pieces together we turned to two of the industry’s top knowledge management experts, Regina Maxwell and Heather Desmarais. We consolidated their generous insights into a special paper in which they share the best ways to:
- Search, discover, acquire, and manage STM knowledge in new and powerful ways.
- Eliminate the hoops you have to jump through to ensure copyright-compliance.
- Monitor your biopharma landscape for the literature you need to support new products, monitor for safety, and gain competitive advantage.
When taken together, these insights collectively reveal something else, and that is the importance of an organization’s intellectual capital—and the workflow tools that enable the processes associated with the creation, acquisition, use, maintenance (care and feeding) of organizational knowledge. Get a handle on these aspects of knowledge management and reap the promised benefits of improved performance, competitive advantage, innovation, and more.
And some people have the chutzpah to claim that what you don't know won’t hurt you.
Download the paper here: http://info.reprintsdesk.com/solving-the-knowledge-management-puzzle