Reprints Desk | The Content Workflow Company

Discover The Article Galaxy Difference

Request an Account › Take a Tour ›

Article Galaxy is an award-winning document delivery platform that is unrivaled in its ability to conform to customer needs.  It is the most practical, simple, flexible and helpful solution for STM content acquisition and access, continuously setting new standards for performance.

Anyone can claim to deliver great service. And we are certainly no exception. But to determine whether your provider really does have the goods and walks the talk, you’ve got to put them to the test. And that’s a test we welcome.

In the meantime, let’s look at the key elements—the things that matter most to creating happy customers. And by that, we also mean your customers, the end users who rely upon your services to fuel their research and discovery processes.

If your current document delivery solution is not Article Galaxy, stop and consider—are you experiencing this kind of service?

  • Great people behind the great technology – our team is comprised of researchers, engineers, librarians, business line owners and entrpreneurs like you.
  • On-demand status checks.
  • Batch delivery capabilities to avoid receiving multiple email confirmations and deliveries.
  • “More like this functionality” to fuel further research discovery.
  • 24/7 customer support with near instant responses and resolution, and near perfect user satisfaction rating to top it off.
  • Custom servicing business rules, invoicing, and reporting.
  • Special processing capabilities- whether your information center staff are out of the office, you need specially prepared documents for eCTD regulatory submissions or custom file naming for litigation, or whatever the situation may require.