Posted by Ian Palmer on Fri, Jan 13, 2012 @ 02:13 PM
After an early morning email exchange with a discovery professional at Pharma company in Europe, I realized we'd not yet publically summarized all the ways Reprints Desk's Article Galaxy can speed up retrieval times for the PubMed-to-Full Text Paper workflow.
So here's a Friday afternoon post to outline the 3 ways Reprints Desk currently enhances research productivity with PubMed:
1) Start your pubmed searches using this URL (eg bookmarked inside of your browser). This will enable you to see the 'Get Article from Reprints Desk' icon. When clicked from an abstract page, it will auto-populate the citation in Reprints Desk's single article document delivery form.
http://www.ncbi.nlm.nih.gov/sites/entrez?otool=reprintdesk

2) Use the ‘Search PubMed’ button in the new Article Galaxy user dashboard. This removes any need to remember the URL or to add a new bookmark to your browser. Clicking this will take you to PubMed and ensure that the "Get Article from Reprints Desk" bookmarklet appears in the user interface as outlined in the screenshot previously presented.

3) Or for something new - you can activate Bibliogo (free to individuals) to multitask:
- Import, save and manage multiple citations
- View price estimates and place multiple document delivery article orders all at once
- Import, monitor, share and order from saved search alerts
Here are a few final screenshots:



As an existing Reprints Desk customer or a prospective new one, we hope you find this information useful and we welcome your feedback.
Posted by Ian Palmer on Mon, Dec 12, 2011 @ 09:59 AM
We are pleased to share with you that the new dashboard for Reprints Desk's Article Galaxy system that users currently sign into at reprintsdesk.com will be live on January 6.
The new Article Galaxy dashboard contains a number of cool and very useful features, including:
- A new user interface (UI)
- Integrated search and order capabilities
- A new helpdesk and knowledgebase
- An article collaboration and curation tool (Bibliogo)
- Price estimates and display options
- And much more!
Here is a video preview to help you learn more and to see how these new enhancements can benefit your organization:
What's New in Article Galaxy - from Reprints Desk from Reprints Desk on Vimeo.
We hope you and your users will appreciate these improvements. And as always, we are grateful for your business and continued support.
Posted by Ian Palmer on Fri, Dec 02, 2011 @ 01:39 PM

With the recent launch of Bibliogo, we've been asked a lot lately "What's the connection between Bibliogo and Article Shelf?"
We have the answer to this question that inquiring minds want to know. But first, let us take a moment to (re-)introduce Bibliogo and Article Shelf.
Bibliogo is our new journal article web app that helps you do more with scientific, technical and medical (STM) papers.
Article Shelf is the solution we introduce customers to when they tell us they need an article archive, repository or product literature database solution. We like to think of Article Shelf as the least expensive and easiest-to-implement citation matching and rights-managed article sharing service on the market for companies with unmediated document delivery workflows.
Now the answer to the question "What's the connection between Bibliogo and Article Shelf?" is simple: they can work together or independently. Reprints Desk customers can implement Bibliogo alone, Article Shelf alone or both together.
Here's some additional information we hope you find useful:
BIBLIOGO ALONE:
• Sharing of PDFs purchased from Reprints Desk is only available at the bibliography workgroup level and only for customers who sign an agreement confirming that they have a Copyright Clearance Center (CCC), Copyright Licensing Agency (CLA) or some other reproduction rights organization license that provides them with rights for internal workgroup sharing of journal articles.
• If such a customer orders an article from a bibliography in Bibliogo and the delivery address for the order belongs to one of the bibliography members, the PDF gets delivered into Bibliogo, and a permanent link to open the PDF is made available in Bibliogo to all workgroup members.
• Articles for delivery outside of a Bibliogo workgroup, say to a physician, must be purchased before sending.
ARTICLE SHELF ALONE:
• Article Shelf requires customers to have a rights management solution appropriate for their account configuration (for example, a CCC license with RightSphere or other appropriate publisher agreements may be required depending on the intended use).
• Article Shelf attempts to match all new orders, regardless of order method (Bibliogo, Reprintsdesk.com order form, email, phone, etc.), against articles the workgroup already owns or has access to.
• Customers pay a service fee for every order filled via Article Shelf. Customers pay a royalty fee in addition to the service fee when the user doesn’t have rights to the article.
BIBLIOGO + ARTICLE SHELF
• Customers get the convenience of instant access to purchased articles within small Bibliogo workgroups as well as a blanket cost-savings measure for all new orders.
ADDITIONAL RESOURCES
Visit the Copyright Clearance Center website at www.copyright.com. One particular FAQ you may want to check out this one: Does an Annual Copyright License allow me to do anything I want with copyrighted material?
Posted by Ian Palmer on Thu, Dec 01, 2011 @ 02:14 PM
Not that the world revolves around us, but hopefully you were able to take note of our announcement today:
New Journal Article Web App ‘Bibliogo’ Simplifies Scientific Research and Medical Marketing
Although we've been told Bibliogo has a coolness factor about it as a scientific collaboration/Web 2.0 productivity tool, what we care most about is making it easier to do more with journal articles and solving painful problems that article stakeholders face today.
To shine a light on some of the needs and desires of article users, we thought it would be useful to publish this blog post and share some recent primary research we conducted.
Take a moment to look at some of the findings we recently presented at the recent Pharma-Bio-Med conference during our presentation entitled 'Bibliographic Management Practices & Scientific Literature Usage.'
We'd love to know what problems you or your users are encountering with journal articles and what you long to do.
Posted by Ian Palmer on Tue, Nov 15, 2011 @ 01:02 PM
You purchase print journals and license electronic databases, and fellow employees are creating works.
Are copyright red flags popping up in your head?
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Who owns the rights to print journal you purchased?
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What exactly does licensing mean and how can you use licensed databases?
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Are works created by fellow employees works in which your employer owns the copyright and can be used freely at work?
So many questions, so little time...well, take a few minutes to test your knowledge on some copyright basics and specific situations.
The quiz and answers were created by Reprints Desk friend and copyright guru Lesley Ellen Harris of copyrightlaws.com (thanks, Lesley!). You can learn more about her and sign up for The Copyright & New Media Law Newsletter at her website.
Posted by Jan Peterson on Fri, Oct 07, 2011 @ 01:04 PM
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The recent "Ask the Chefs" feature on SSP's Scholarly Kitchen asked the question "What do you think is the most important trend in publishing today?" The answers ranged from the fallout from budget cuts in research libraries to the dominance of technology companies like Google, Amazon, and Apple to the end of the Big Deal as the business model that facilitated STM's shift to an online business model.
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I was particularly pleased to see the solutions-oriented answers around putting content closer to the end-user and the growth of new workflow tools that enhance productivity. Empowering the user and focusing on the customer are never bad business strategies.
And yet I wonder if all publishers appreciate what it means to truly empower the user. Publishers who are overly focused on driving users to their websites often ignore the downstream tools and services where users prefer to discover, curate and socialize content, or access an article inside a workflow that recognizes their particular environment. That environment can recognize whether or not a user has subscription-based access. It can invoice the user's company so the user doesn't have to pull out his credit card to complete a royalty-generating transaction. It can help the user discover content that she might have missed in a Pubmed search.
Users may not start on a publisher's platform, but they can get there if that publisher works with the user's preferred productivity tools. All roads can lead to Rome only if a publisher takes down the roadblocks, which require the user to start and end on their platform.
Granted not all productivity tools are sensitive to publisher concerns like copyright compliance and linking subscribers over, so a publishers looking to empower their readers at their preferred point of engagement need to do their homework. Does the vendor provide regular usage reports to publisher partners? Do they generate revenue for the publisher or just use publisher content as a springboard for their own revenue producing purposes? Do they acknowledge the publisher's IP or attempt to skirt copyright issues? Do they add value to the publisher as well as the end user?
I hope that the chefs' answers to the question will point more publishers toward recognizing the role reputable outside tools (eg document delivery, article collaboration, etc.) have in providing services to end users that individual publishers on their own cannot supply on their own.
Posted by Ian Palmer on Mon, Oct 03, 2011 @ 02:27 PM
We at Reprints Desk are 100% dedicated to making our customers happy. That is why we are excited to let you know about the new products and features we’ll be introducing to valued customers like you in the coming months:
These new products and features, described in more detail below, were designed to make your job easier and to make content more ‘social, mobile, and searchable’ (SMS). Together, our new offerings and existing ones are all part of our article platform, which we are re-naming ‘Article Galaxy’. Stay tuned for more about this in the near future.
In the meanwhile, please let us know your thoughts on the developments we’ve shared below. We are grateful for your continued support.
Providing visibility into our interactions with your users.

In December 2011, customer administrators will receive self-service access to document delivery customer service details and reports. In addition, you and your users will now also have access to our searchable Get Help knowledgebase of information resources and an easy-to-use help request system that auto-assigns tickets for even greater responsiveness.
Importantly, we also receive a number of suggestions every day. To help prioritize and provide greater transparency about our development roadmap, we will be testing this new tool as a forum for sharing, viewing, and voting on new features and products.
Request more information
Saving time & making navigation easier.

We’ve bundled a lot into our document delivery system – easy ordering, link resolver functionality, workgroup repositories, usage reporting, collection management tools, and more.
For users who login to reprintsdesk.com, we want to make sure they get the most from our system. So sometime between now and January 2012 we’ll be rolling out a more visual Article Dashboard for users. The dashboard will provide an intuitive navigational experience for users to interact with our system and include the capability to display links to time-saving resources.
Request more information
Saving time through federated search integration

Federated search is a discovery technology that enables researchers to simultaneously search across multiple online databases and easily view search results that have been aggregated, ranked, and de-duplicated. Sometime before January 2012, we’ll be integrating search into the literature retrieval workflow. Customers that enable this feature will save time for users by enabling them to simultaneously search multiple discovery environments directly from our new article dashboard.
Request more information
Simplifying literature acquisition,
management and collaboration.

For you and your users, we’ve developed a journal article web app that we call Bibliogo. The app provides powerful alerting, curation, access, collaboration and integrated document delivery tools to simplify what users do with journal article PDFs every day. We’ll be formally announcing the launch of Bibliogo in November 2011, but until then check out the website and contact us to learn more.
Go to bibliogo.com
Helping marketing teams to deploy
ePrints to iPads & the Web.

Bulk copies of articles have always been critical to the evidence-based promotions of companies fueled by intellectual property (IP). And the importance of ePrints has only increased as companies spend more on e-detailing, direct selling and other marketing activities. To meet these needs, we’ve developed the iPad-compatible Article Viewer Mobile App. We’ll be launching this solution to companies like yours and publishers this December 2011. Let us know if you’d like a preview and to discuss the potential value of this solution to users at your company.
Request a preview
Posted by Ian Palmer on Wed, Sep 28, 2011 @ 11:45 PM
We're excited to announce open registration for two new Reprints Desk-sponsored webinars. They will explore best practices for technology solution evaluation by information professionals (e.g. document delivery services) and the rationale for why procurement professionals at Life Science companies should pursue single-source reprints supply. We hope you'll join your peers and participate. Here are additional details and links to register:
Determine Total Cost of Ownership and Minimize Risk of Reprints Spend
October 18, 2011 10:00 am - 11:00 am EDT
view my timezone
Life Science procurement professionals like you regularly help companies improve spend management for visible marketing investments such as media services and printing. However, purchasing of clinical reprints is one marketing spend that often flies under the procurement radar. Reprints costs often reach tens of millions of dollars each year. The potential risks that far exceed this number. This spend may increase with sales force adoption of new technologies such as the iPad.
By attending this webinar, you will see practical steps for sizing up the fragmented reprints spend within your organization. You’ll take away an understanding of the total cost of ownership and how this category spend can be pursued with a low level of effort to help you to reach your annual performance goals.
Evaluating Information Industry Services & Vendors:
Best Practices for Info Pros & IT Staff
October 26, 2011 9:30 am - 10:45 am EDT
view my timezone
The information industry is again changing rapidly. First-time and replacement solutions offer many benefits, but moving forward involves a certain leap of faith. Before working with a new vendor or implementing a new product for you and your own customers, you cannot truly know how things will unfold. Yet without taking these risks and re-evaluating, progress stagnates.
Avoid common pitfalls and take some of the risk out of new solutions and relationships. Learn from experienced peers about engagement approaches, key questions, validation, and contract clauses to insist upon when you expand your portfolio of solutions and suppliers.
When you participate in this session, you will learn to:
* Create or adapt a structured process for evaluation of products and services (new or existing)
* Score solutions based on their business value and total cost of ownership
* Map existing processes and identify benefit of implementing improvements
* Create, communicate and improve business cases for purchasing
Panelists will share real-world examples. The session will include time for Q&A. Participants will receive a complimentary copy of the FUMSI Report: Product Evaluation Report and Tool Kit”.
Your panelists include:
* Armand Brevig, Global Director of Sales, Reprints Desk
* Perrin Kerravala, product reviewer for VIP and information manager with Export Development Canada
* Tim Buckley Owen, senior news editor for VIP and information industry journalist and trainer with 25+ years experience
Posted by Ian Palmer on Sat, Sep 10, 2011 @ 11:47 AM
Thanks to continued support and collaboration from customers, Reprints Desk is growing. We're now hiring for newly created consultative sales positions.
Since we don't yet have a careers section on our website, please review the job descriptions and apply on LinkedIn.com if you're interested.
Publisher Services Sales Executive (Europe or US based), Reprints Desk
Europe or USA - Sep 9, 2011
Europe Based Sales Executive, Reprints Desk
Europe - Sep 9, 2011
Posted by Ian Palmer on Sat, Sep 10, 2011 @ 11:08 AM

We're seeking a few professionals at scholarly STM journal publishers and a few life science marketers to preview a new iPad App we're developing.
The App enables publishers to protect their content while helping ePrint buyers deploy clinical reprints through iPads and the Worldwide Web. After a brief demo, you’ll be asked a few questions about the design, the features and the functionality. The web demo and questions will take less than 30 minutes. For your time, you will receive a $50.00 iTunes Gift Card
This is absolutely NOT a sales pitch. If you’re interested, please complete this brief form -http://tinyurl.com/App-Feedback